Privacy policy
Last updated: June 15, 2026
At Cyclezshop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and purchase products from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Business Name: Cyclezshop
Email: support@cyclezshop.shop
Phone: +44 01604 823092
Address: 5 Bouverie Way, SL3 7JZ, United Kingdom
2. Information We Collect
We may collect the following information:
Information You Provide
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Account information (if you create an account)
- Order and purchase information
Information Collected Automatically
- IP address
- Device information
- Browser type
- Operating system
- Website usage data
- Cookies and similar technologies
Note: We do not store your full payment card details. Payments are processed securely by third-party payment providers.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Process payments
- Communicate order updates
- Prevent fraud and unauthorized activities
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (only where permitted by law or with your consent)
4. Legal Basis for Processing (UK GDPR)
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
5. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment service providers
- Shipping and delivery companies
- Website hosting providers
- Analytics providers
- Fraud prevention services
- Government authorities when legally required
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at:
Email: support@cyclezshop.shop
8. Cookies
We use cookies to:
- Ensure our website functions properly
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Support marketing activities
You can manage or disable cookies through your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of electronic transmission or internet storage is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Please review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Cyclezshop
Email: support@cyclezshop.shop
Phone: +44 01604 823092
Address: 5 Bouverie Way, SL3 7JZ, United Kingdom
