Payment Policy

Last updated: June 15, 2026

At Cyclezshop, we aim to provide a secure and simple payment experience for all customers.

1. Accepted Payment Method

At this time, we only accept payments through PayPal.

All transactions are securely processed through PayPal's payment platform.

2. Payment Timing

Full payment is required at the time of placing your order.

Orders will only be processed and prepared for dispatch after successful payment confirmation.

3. PayPal Payments

When selecting PayPal at checkout, you will be redirected to PayPal's secure payment page to complete your purchase.

You may be able to pay using:

  • Your PayPal balance
  • A linked debit card
  • A linked credit card
  • A linked bank account (subject to PayPal availability in your region)

4. Payment Security

Cyclezshop does not collect, store, or have access to your full payment card details.

All payment information is securely handled by PayPal using industry-standard encryption and security measures.

5. Currency

All prices displayed on our website are shown in the currency displayed at checkout.

If your payment is made in a different currency, PayPal may apply exchange rates or additional fees according to its policies.

6. Failed or Declined Payments

If your payment is declined or unsuccessful:

  • Your order will not be processed.
  • No products will be reserved until payment is successfully completed.
  • Please contact PayPal or your financial institution if payment issues persist.

7. Fraud Prevention

To protect our customers, we reserve the right to cancel or place orders on hold if suspicious, fraudulent, or unauthorized activity is detected.

Additional verification may be requested before processing certain orders.

8. Refunds

Approved refunds will be issued to your original PayPal account used during the purchase.

Refunds are typically processed within 5–10 business days, although PayPal processing times may vary.

9. Contact Us

If you have any questions regarding payments, please contact us.

Cyclezshop

Email: support@cyclezshop.shop

Phone: +44 01604 823092

Address: 5 Bouverie Way, SL3 7JZ, United Kingdom